Dentsu Aegis Network

  • Account Manager

    Job Locations 2 weeks ago(2 weeks ago)
    Requisition ID
    2017-15118
    Category
    150 E 42nd St
  • Overview

    The Account Manager leads the day-to-day for the account team, collaborating with the Products & Services team to develop and execute innovative and creative solutions for our clients.

    Responsibilities

    • Main point of contact for the client – builds trust and maintains strong relationships
    • Immerses self in clients' business: understanding their challenges, objectives, external economic environment, industries; also knows their business model, how it is performing and what success looks like
    • Delivers innovative and strategic commercial solutions that balance client and agency values
    • Works collaboratively with Products & Services to translate strategic vision into tactical solutions and results
    • Manages the team’s overall workload and deliverables to ensure timelines are met and deliverables are as expected by clients
    • Identifies areas of opportunity to explore ways of further supporting the clients be deepening the relationship
    • Accountable for operational success of outcomes to ensure deliverables are met on time and on budget.
    • Works with ADs/AADs to monitor account revenue growth and take accountability for accurate billing and forecasting to ensure financial health of accounts
    • Leads preparation for and participates in quarterly business review meetings and other client meetings as required (including new business pitches)
    • Exhibits leadership across account team and office; Role model of the DAN Values

    Qualifications

    • Ability to think strategically and identify and resolve problems in a client-centric environment.
    • Ability to nurture and retain client and employee relationships
    • Strong negotiation and problem-solving skills
    • Outstanding communication and interpersonal skills
    • Experience working with financial data and budgets
    • Ability to analyze complex issues and to develop relevant and realistic plans, programs and recommendations to solve client challenges
    • Strong technical understanding of digital performance marketing i.e. Bought, Owned and Earned products and services such as Search Engine Marketing (SEM), Search Engine Optimization (SEO), Social Media Management and Display Marketing
    • High levels of integrity, autonomy, and self-motivation

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