Dentsu Aegis Network

  • Supervisor, Account (Technology)

    Job Locations 1 month ago(1 month ago)
    Requisition ID
    150 E 42nd St
  • Overview

    As the Account Supervisor, you'll be a part of the multi-channel Microsoft team; a global account that spans 72 countries and reaches across multiple agencies within the Dentsu Aegis Network (DAN) family. As a team, we support and help bring to life Microsoft’s global vision. A vision that seeks to empower every person and organization to achieve more and helps them pursue a wide range of initiatives from working responsibly and sustainably to ensuring that the technology they create makes life better - not just for their customers, partners and employees, but for everyone.


    As the supervisor, you lead the day-to-day for the account team, collaborating with the Products & Services team to develop and execute innovative and creative digital media solutions (SEO, SEM, Paid Social, Display) for our clients. Through testing and evaluating results you’ll ensure all campaigns are consistently delivering the best results possible. You’ll mentor and develop junior staff and train them to provide input to campaign strategy


    • Delivers innovative and strategic commercial solutions that balance client and agency values
    • Builds trust and maintains strong relationships with clients
    • Works closely with Products & Services team to manage client’s day-to- day needs. Main point of contact for client
    • Works collaboratively to translate strategic vision into tactical solutions and results
    • Immerses self in clients' business: understanding their challenges, objectives, external economic environment, industries; also knows their business model, how it is performing and what success looks like
    • Accountable for operational success of outcomes to ensure deliverables are met on time and on budget.
    • Works with ADs/AADs to monitor account revenue growth and take accountability for accurate billing and forecasting to ensure financial health of accounts
    • Leads preparation for and participates in quarterly business review meetings and other client meetings as required (including new business pitches)




    • Ability to think strategically and identify and resolve problems in a client-centric environment.
    • Ability to nurture and retain client and employee relationships
    • Strong negotiation and problem-solving skills
    • Outstanding communication and interpersonal skills
    • Experience working with financial data and budgets
    • Ability to analyze complex issues and to develop relevant and realistic plans, programs and recommendations to solve client challenges
    • Strong technical understanding of digital performance marketing i.e. Bought, Owned and Earned products and services such as Search Engine Marketing (SEM), Search Engine Optimization (SEO), Social Media Management and Display Marketing
    • High levels of integrity, autonomy, and self-motivation


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